Given2 Support Services

You are free to invent your favourite gifts! Also, you can get inspired by taking a look at other users' gifts in our community.

Otherwise you can easily use our online offerts search engine.

You choose weather you prefer to receive concrete gifts or cash amounts! You are free to enable one or both the options.

Of course, your guests will be able to choose only among the options you approved.

With Given2, you will be able to add to your list everything you wish for (both real and invented gifts) and choose your “Gift Receiving Service” payment options among:

• Bank transfer (optional): guests will receive an e-mail with your bank details in order to pay for the gift via bank transfer. If their bank provides fee-free transfers, no extra cost will be added. 
  
  >> Example: Gift costs € 100 > You will receive € 100 > Guest will pay € 100

• Credit Card (optional): guests will pay right away on the website via their own credit card. Money will automatically be transferred to your bank account within 7 days with no extra fees. In this case, the credit card circuit (Visa, Mastercard, Amex) adds a transaction fee (EU 1.9% + 0,25c / Non-EU 3.4% + 0,25c). Of course, said fee will be shown before payment checkout. (It is like when you withdraw cash from an ATM using your credit card, so to speak).
  
  >> Example:  Gift costs € 100 > You will receive € 100 > Guest will pay € 102.19 > Visa will receive € 2.19
  
  On our website, online payments via credit card are secured by A+ HTTPS protocol.
  NOTE: it is possible to take charge of guests' transaction fees.

• PayPal (optional): guests will pay online via their own PayPal account; you will receive the money directly on your PayPal account. PayPal adds a transaction fee 3.4% (3,4% + 0,35c). Of course, said fee will be shown before payment checkout.
  
  >> Example:  Gift costs € 100 > You will receive € 100 > Guest will pay € 103.88 > PayPal will receive € 3.88
  
  Online payments are secured by PayPal.
  NOTE: it is possible to take charge of guests' transaction fees.

• Cash gift (optional): guests will prepare an envelope containing cash or a check, and then they will hand-deliver it on the day of your event (easier for the elderly). Of course, no extra fees are required, except the money needed for the guest to buy the envelope!
  
  >> Example: Gift costs € 100 > You will receive € 100 > Guest will pay € 100

• Purchase of the Gift (optional): guests will receive an e-mail containing the gift delivery instructions and the link to the e-commerce of the chosen gift (usually Amazon). In this case, you will not receive money, but a concrete gift.

Therefore, all these options are “money gifts” except for the Purchase of the Gift.
If you enable the Purchase of the Gift, this option will be displayed among the others available for your guests only if:

• The gift you chose is linked to an e-commerce;

• The gift is “whole” (not divided in parts), or, if divided in parts, the guest should select 100% of said parts.

No. With Given2 you can spend the amounts you receive in total freedom, without any obligation!

No, you will always receive 100% of your Gift because Given2 does not withhold commissions in any case.

There are no additional costs applied to the traditional payment options: Cash Gift, Bank Transfer and Purchase of the Gift. The guests will therefore pay the exact amount they intend to give you as their Gift.

However, if the guests prefer a faster online option, they can choose to pay by Credit Card or PayPal. In this case, the payment circuit will apply a small additional cost, which will be visible under the option chosen.

The credit card circuit adds a 1.9% extra commission to the gift amount (about 2€ on a 100€ gift). PayPal adds a 3.4% extra commission to the gift amount (about 3€ on a 100€ gift).

In spite of a small additional cost, some guests prefer a faster option to pay for their gifts so, when it comes to select your Gift Receiving options, we suggest you to think about the ease and convenience you are offering to your guests.

We advise against it, because the potential additional cost for the guests exists only in case they choose to quickly process the payment online with Credit Card or PayPal.

Nevertheless, in case we failed in persuading you, then it is possible to change these settings so that you can pay the potential additional cost.

On average, the biggest amount received for a gift is about 2.500€. Therefore, for those gifts which are inferior to 2.500€, the total amount is always displayed (e.g 450€): knowing the total amount helps the guests in their decision.

Instead, if the gifts are superior to 2.500€, the displayed amount refers to every single portion (ribbon) of the gift that a guest can buy (e.g portions from 50€).

We do not recommend it, however it is possible to freely change the threshold above which the amount is hidden.

Starting from the second guest who contributes to a gift on, a list is displayed with the names of all the participants.

This is proved to encourage amusement and interaction among the guests.
However, if you prefer you can hide the list of names from your gifts.

You can decide how to set out every single gift in the list, bychoosing among:

• Whole Gift (specific amount): the guest chooses to buy the whole gift.
• Gift divided into portions (we call ribbons) of the wished value: the guest chooses the number of Ribbons (portions).
• Unlimited Fundraising: the guest enters the wished amount.

Yes, they are. The currency conversion rate is automatic and constantly up-to-date.

The currency conversion cost has to be paid by the Gift receiver.

Yes, in fact the IBAN number is not a sensitive data for safety purposes and cannot be used in order to make payments. 

The only possible function of an IBAN number is to send money to the current account linked to it. (Any potential charge is only allowed to financial institutions through a contract that must be signed by the account holder!)

The solution proposed by Given2 aims precisely at avoiding to simply write your IBAN code on your website. By filling up your wedding gift registry the final result will be the same (that is, you will receive the gift amounts directly into your bank account and will be free to spend them as you like and whenever you want), except for the fact that in this way you can also interact with your guests. In fact, they will be able to choose a particular gift that best fits your needs along with the sending of a congratulation message. 

We all prefer personalized gifts over impersonal ones as a wire transfer can be.

E.g. in the case of a travel registry, a nice idea could be to choose something like "a romantic dinner", "a massage for two", "an adventurous hike" and so on.

The amounts you are going to receive from your guests will have a very different taste for both you and them, since they will be intended for a specific purpose.

Furthermore, your guests will be free to choose among several methods of payment (e.g. credit card and Paypal), always sending 100% of your gifts without any extra commission fee.

So we are on solid ground when we say that the final answer is no, we are afraid you can't, because of the reasons we have just explained.