Given2 Support Services
Everything you need to know about Given2
Frequently Asked Questions
What is Given2?
In a few words: Given2 is the "elegant" option that permits you to receive the amount of your guests' gifts on your personal current account.
Given2 is a web application conceived to create an Online Gift List in the comfort of your own home. The added value of Given2, which makes it different from more traditional gift lists, is the fact that, in addition to concrete gitfs, you can also receive cash gifts directly on your current account.In this way, you will be free to spend it as you wish!
Enough with silver picture frames, enough with department store gifts and travel agencies! Thanks to Given2 the 'owner' of your Gifts is finally you.
In addition to your Gift List, you can create your personal Website fully equipped with further information and useful tools to customise your event.
Who is Given2?
Today Given2 is a succesful team of young people who work in Rome with great passion in order to provide an innovative and constantly evolving service.
Paolo and Luigi, old friends, are the founders and developers of the idea who, after winning several prizes and awards, began the adventure of Given2 in 2014. In order to boost the fast growing they were later joint by Rosa, Rebecca and Luca (maketing area), Davide (graphic designer), Annarita and Claudia (external relations).
Our mission is the customer satisfaction. Therefore, if you ever have any question, suggestion or idea, we are at your disposal.
In what is Given2 different from other online Giftlist services?
Keep your hands off my Gifts! We are horrified at the idea of applying commissions to your gifts! This is precisely why we decided to bring Given2 to life.
In fact, differently from other online gift list services, with us you can rest assured: you will always receive 100% of every gift. We do not withhold any commission on your gifts, and never will. On the contrary, we prefer safe and direct payment methods allowing your guests to send their gifts with no commercial mediations.
Think of Given2 as a communication tool between your guests and you. We never appropriate of your gifts, and the cost of our service is totally independent from them.
Is the registration free?
Of course, you can sign up and try Given2 in all its parts for free. In case it perfectly meets your needs, you can choose it and activate the service for the period of time you prefer.
How can I create and activate a Giftlist on Given2?
You can create your own Gift List, along with the Website of your event, in 2 simple cliks from our homepage.
You can make all the attempts you like and personalize your Website. When all is ready, you can buy the service for the extent of the days you selected.
What is the duration of my Gift List and Website?
Your Gift List can be activated by paying for the number of days you choose, and once again you will be able to select the starting and ending days of activation depending on your needs.
The Website of your event is cost-free and limitless: it is up to you to decide wether to keep it online as a souvenir or to shut it down.
How much does this service cost?
It is up to you to decide how much to pay and when!
The creation and management of the Gift List and the Website of the event is free. Therefore, you can make as many attempts as you wish. You pay according to the period during which you want to activate the “Gift receiving” and the “RSVP receiving” at a cost of 1€ per day. Normally, it starts from the announcements/invitations sending process up to one or two days after the event.
Once all has been done, you can activate the service by freely choosing the activation starting and ending date. The payment is in advance and estimated on the number of the days you select. (e.g. 30 days = 30€).
- Before purchasing the service, it is possible to activate a 2 days free trial to explore all the functions of the Website!
- If required, it is also possible to extend the period to a later time by paying the amount corresponding to the added days.
After the activation deadline it will NOT possible to receive Gifts and RSVP anymore (they would be useless, after all). The Website will still be active online with the information as long as you wish. You will have the chance to use it for free, for example, to show and/or receive photos of your event or as an online souvenir.
After the service activation, can I keep on editing my Giftlist and Website?
Of course, both your Gift List and Website are always editable regardless of the service activation.
Where is my Gift List published?
In order to publish your Online Gift List, choose among the three following options:
- Select the name you want on Given2 for free, e.g. given2.us/SheandHim
- If you prefer, buy your own domain with Given2, e.g. www.luieleisposi.it
- If you already have your own website, feel free to embed our Gift List widget! It is as simple as embedding a YouTube video.
How can my guests find my Giftlist?
You can share the URL address chosen for your Website with your guests, e.g. given2.us/himandher or www.yourname.com.
Otherwise, your guests can search for your list at given2.com/seach.
How do I know when I am sent a gift?
When one of your guests send you a gift from your list, you will be sent an e-mail notification and you will be able to check the status of your gift within the Given2 directory.
Contact the G2 Team
Try searching in the FAQ area, otherwise ask Claudia ;)
I'll answer to all your questions... or at least I'll try! :)
