Given2 Support Services
Everything you need to know about Given2: Give a Gift
Frequently Asked Questions
How do I find a Gift List?
You can type the URL address you have been given directly into the browser address bar.
Otherwise, search for the Gift List here: https://given2.com/search
How do I give a gift?
In the guests of honour’s Website, click on “Gift List” from the menu.
Select the amount to offer and a method of payment among the available options, then write your greeting message and provide your email address to receive the payment instructions.
Since every List is different and unique, you will find one or more among the following payment options:
- Bank Transfer: you will receive an email with the bank details you need in order to make the bank transfer ;
- Credit Card: it will be possible to immediately pay for your gift using your credit card ;
- PayPal: it will be possible to immediately pay by using your PayPal account ;
- Cash Gift: prepare an envelope containing cash money or a check; you will personally deliver it to the guests of honour on the day of their event ;
- Purchase of the Gift: you will receive an email containing the instructions to buy and send/personally deliver your gift.
Can I add a greeting message to my gift?
Of course you can! In fact, it is the most important part of the gift giving.
Should I choose the Whole Gift, or can I contribute with a portion of its total price?
It depends on the gift you pick from the list: you can choose between Whole Gifts and Gifts you can contribute to with portions.
Is there any additional cost when buying the gift?
There is no additional cost when choosing traditional options: Cash Gift, Bank Transfer and Buy a Gift.
You will pay exactly the amount you want to offer as a gift.
In case you prefer an online quicker option: Credit Card or PayPal. An additional cost will be applied by the payment circuit and it will be displayed when choosing the option.
Note: each list is different. Therefore, only some of the listed above options are likely to be available.
I chose the Bank Transfer option, but no mail with bank details has been sent. What should I do?
Write to the Given2 support team (at the bottom of this page), by entering the e-mail address you used to make the gift. She will promptly forward the message to you.
I have chosen 2 different Gifts to pay by bank transfer, can I make a single payment?
Of course you can! Just make one single bank transfer payment equal to the total amount of the 2 Gifts.
Is it safe to pay with Credit Card or PayPal?
Your security is our priority!
Payments with Credit Card are processed by an International Payment Institute connected to Given2 through encrypted connections with class A secure protocol https.
Can I receive the invoice of the gift I made?
No, the gift is a money donation for the recipients, so it is not possible to ask Given2 for the invoice.
Contact the Given2 Team
Try searching in the FAQ area, otherwise ask Claudia ;)
I'll answer to all your questions... or at least I'll try! :)
